Trust

“Stated succinctly, partial trust sucks.  When we know we have been trusted only partially, we naturally wonder, ‘Why didn’t he trust me more?’  This natural question reduces our motivation to reciprocate and leads to less long-term commitment to a leader, to a team, and to an organization.  Partial trust sucks in many ways: it is the reverse of flattery and respect and it stimulates lousy outcomes, for everyone.” ~ J. Keith Murnighan, Do Nothing!

“Would anybody be offended if we gave a $150 million bonus to Gandhi? How about a $250 million bonus to Mother Teresa? Do we have an issue with that? None at all. Great leaders would never sacrifice the people to save the numbers. They would sooner sacrifice the numbers to save the people.” ~ Simon Sinek, TED

The 13 Behaviors of High Trust Leaders by Stephen M. R. Covey

The 13 Behaviors of High Trust Leaders by Stephen M. R. Covey

Relationship trust is all about consistent behavior. People judge us on behavior not intent. People can’t see our heart but they can see our behavior.

The fastest way to build a trust account is to stop making withdrawals. You also have to be aware that withdrawals are bigger than deposits, each trust account is unique, there are two ways of viewing a trust account (your way and their way), and what is a deposit in one person’s account may be a withdrawal from another person’s account.

1. Talk Straight

Say what is on your mind. Don’t hide your agenda. When we talk straight we tell the truth and leave the right impression. Most employees don’t think their bosses communicate honestly. This creates a trust tax. This causes speed to go down and costs to go Continue reading

 

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