Business
“If you hear my idea but don’t believe it, that’s not your fault; it’s mine. If you see my new product but don’t buy it, that’s my failure, not yours. If you attend my presentation and you’re bored, that’s my fault too.” ~ Seth Godin (Tribes, page 117)
“People want to be recognized. They want to be celebrated in some way. They want to be made to feel as if they really do count for something. And they want a place where they can belong in the community that stands for something more than just an enterprise that makes money.” ~ Martin Coles (Starbucks International President)
“Compensation is counterintuitive: The more treasure you give away to those who serve well, the more treasure will return to you. But few people perceive this simple truth. Most try to keep as much as they can for themselves and give little away. That’s why their purses refuse to fatten.” ~ Toyotomi Hideyoshi
“There are moments in our lives when we summon the courage to make choices that go against reason, against common sense and the wise counsel of people we trust. But we lean forward nonetheless because, despite all risks and rational argument, we believe that the path we are choosing is the right and best thing to do. We refuse to be bystanders, even if we do not know exactly where our actions will lead.” – Howard Schultz (CEO of Starbucks)
“Underpromise; overdeliver.” ~ Tom Peters
“Leaders become great, not because of their power, but because of their ability to empower others.” ~ John C. Maxwell
“A penny saved is a penny earned.” ~ Benjamin Franklin
“Management is about persuading people to do things they do not want to do, while leadership is about inspiring people to do things they never thought they could.” ~ Steve Jobs
“Owning a business is NOT about working your ass off for the sake of trying to squeeze out a living. It is NOT about making tons of money at the expense of losing tons of life. It IS about maximizing life, bettering your life and the lives of others, which, not so ironically, fattens your purse.” ~ Mike Michalowicz
“Success – the real success – does not depend upon the position you hold, but upon how you carry yourself in that position.” ~ Theodore Roosevelt
“Pretend that every single person you meet has a sign around his or her neck that says, make me feel important. Not only will you succeed in sales, you will succeed in life.” ~ Mary Kay Ash
“People who never do anything more than they get paid for never get paid for any more than they do.” ~ Albert Hubbard
“A business that makes nothing but money is a poor business.” ~ Henry Ford
“We aren’t in the coffee business serving people. We’re in the people buisness serving coffee.” ~ Nabi Saleh
“No matter how much work you can do, no matter how engaging your personality may be, you will not advance far in business if you cannot work through others.” ~ John Craig
“Success, cannot be attained alone. Any person’s time and power is limited. A wise leader enlists others in working toward organizational goals.” ~ Gichin Funakoshi
“Statistics suggest that when customers complain, business owners and managers ought to get excited about it. The complaining customer represents a huge opportunity for more business.” ~ Zig Ziglar
“People who have good relationships at home are more effective in the marketplace.” ~ Zig Ziglar
“People don’t buy for logical reasons. They buy for emotional reasons.” ~ Zig Ziglar
“The longer you wait, the harder it is to produce outstanding customer service.” ~ William Davidow
